Clinic consultation

Muthoot Microfin enters digital health; Offering clients online clinic services in rural India

The MFI has already launched 12 e-clinics across Kerala, Bihar, Jharkhand and Uttar Pradesh in the first phase.

With the aim of offering accessible and affordable digital health facilities in rural India, Muthoot Microfin has collaborated with M-SWASTH to set up online clinics in its branches. The MFI has already launched 12 e-clinics across Kerala, Bihar, Jharkhand and Uttar Pradesh in the first phase.

According to the WHO, all individuals and communities should be able to access the health care they need without financial constraints. People in rural areas, on the other hand, tend to be underserved when it comes to health care. To address this issue through an innovative and disruptive online clinic model that leverages technology, Muthoot Microfin and M-SWASTH have partnered to launch online clinics in remote locations across India.

E-clinics are small, purpose-built kiosks that come equipped with a tablet or laptop for video consultation with a doctor as well as medical equipment for basic vital checkup including temperature, blood pressure , weight, blood sugar, blood count, etc. It is a simple and easy approach to obtain affordable, fast and accessible medical treatment in rural areas. The customer and all his family members can enjoy the installation.

A trained Asha worker will operate the online clinics and dedicated staff will be stationed at each online clinic during Muthoot Microfin branch opening hours (10 p.m. to 5 p.m.). Muthoot Microfin branches will advertise the facility and customers may receive preventative care training/awareness from ANM/GNM staff. In the near future, basic (over-the-counter) medications will be made available at these online clinics.

Sadaf Sayeed, CEO of Muthoot Microfin, said, “We are already addressing our customers’ WASH challenges. This is another remarkable milestone that brings the most advanced and digital healthcare facilities to our customers in remote rural villages of India. The people of these places deserve to have the benefits of the evolving advancements in the healthcare sector. Our plan is to open the e-clinics in all our branches and we hope this will have a great impact on the health and awareness of our customers and rural India.

“Partnering with Muthoot Microfin aligns with M-SWASTH’s goal of ‘Digital Health Inclusion for All’. By working together, we aim to improve the availability, accessibility and affordability of health services in rural India”. – said Neeraj Maheshwari, CEO and Co-Founder, M-SWASTH.