Clinic facilities

New pediatric urgent care clinic is coming to Brock’s Gap

A new urgent care clinic designed specifically for children and young people is coming to the Village at Brock’s Gap in Hoover.

Urgent Care for Children plans to open its fourth clinic in the Birmingham-Hoover metropolitan area at this location by May, said Anna Peacock, the company’s vice president of communications and marketing.

The clinic will be located in a 2,500 square foot location adjacent to Medical West Brock’s Gap Health Center at the corner of Stadium Trace Parkway and Brock’s Gap Parkway.

It will provide after-hours care to children from birth to 21 for non-life-threatening illnesses and injuries, including fever, allergies, cough, cold, acute asthma attack, flu, sprains and strains, earaches, bruises and lacerations, throat sores, bites and insect bites, vomiting and stomach pain, minor burns, diarrhea and skin rashes.

However, the clinic is not designed for medical emergencies, acute trauma, or life-threatening illnesses. Children with these kinds of problems, including difficulty breathing, symptoms of heart attack or stroke, loss of consciousness, choking, drug overdose and serious injury, are encouraged to call 911 or to go to the emergency room.

Urgent care clinics for children are also not designed for wellness visits, sports physical exams or vaccinations, Peacock said. People should see their primary care physician for these types of visits.

But there are times when children need care after doctors’ usual office hours, and an urgent care clinic may be a more convenient and affordable option than visiting an emergency room, a said Peacock.

Typical hours for children’s urgent care clinics are 2 p.m. to 10 p.m. on weekdays and 8 a.m. to 6 p.m. on weekends, she said. Sometimes the clinics are open from noon to 8 p.m. on weekdays, she says.

Clinics typically have five to six staff onsite per shift, including a full-time pediatrician, nurse practitioner, one to two medical assistants, a front desk assistant, and a front desk manager.

The clinic will have an on-site laboratory for blood tests, urine tests, single spot tests, sexually transmitted infection tests for girls and rapid tests for strep, influenza and RSV.

There will also be an X-ray machine and an in-house pharmacy equipped to handle many common pediatric prescriptions, as well as ear piercing and translation services, according to the company’s website.

Due to the pediatric focus, the office will have bright colors, cartoons, snacks, juice boxes and coloring pages to keep kids entertained, Peacock said.

All children’s urgent care clinics also have sensory amenities for patients who respond well to a quieter, safer environment, including a mobile sensory unit and sensory bags with things like noise canceling headphones, balls disks, fidget toys and other items to help keep patients calm, Peacock said.

All healthcare professionals have been trained to respond to pediatric patients with sensory needs, and the company is proud to be certified by KultureCity as a Sensory Urgent Care Organization since fall 2019, a-t she declared.

The Hoover Clinic will be the 20th children’s urgent care clinic in the Southeast, Peacock said. Others in the metro area are along US 280 in northern Shelby County, Trussville, and Vestavia Hills.