Clinic consultation

Doc990 Clinical Solution Wins Health-Tech Award

Doc990 Clinic, a digital health solution service provider, powered by Dialog Axiata PLC, received the Health-Tech Award in the Telecare category at the fifth Commonwealth Digital Health Awards (CWDHA) from the Commonwealth Center for Digital Health.

The Doc990 Clinical Solution is a channeling platform that has been extended for free at Lady Ridgeway Hospital (LRH) that includes a convenient tri-lingual toll-free ‘1390’ hotline (from any mobile network ).

This solution was a critical step forward in LRH’s digitization journey, enabling patients to experience the benefits of a remote physician routing service from across Sri Lanka.

LRH serves more than 445,000 patients annually in more than 40 clinics. As a value addition to hospital processes, the Doc990 channeling system enables staff to manage doctor-patient appointments, enabling a convenient doctor channeling experience for patients and hospital staff.

Dialog Axiata Group Director of Digital Services, Renuka Fernando, said, “With an exponential increase in digital health innovations at the height of the pandemic and well beyond, Doc990 is humbled and honored to have been recognized as the winner of the Telecare category at the 5th edition of the globally recognized CWDHA.

“In times of volatility and uncertainty, Doc990 is pleased to offer all Sri Lankans progressive digital health technology that will enable them to face the new normal with convenience and confidence,” she said.

Doc990, operated by Digital Health (Pvt) Limited, offers medical services to subscribers from the convenience of their mobile phones. Launched in 2016, Doc990, a subsidiary of Dialog Axiata PLC, connects users of more than 5,000 doctors in more than 140 hospitals through its digital health platform accessible to users via, by dialing 990 or via the Doc990 application , available on Android and iOS.

Doc990 offers a range of medical services, including physician channeling sessions at hospitals across the island for in-person consultations while virtually connecting users with qualified physicians, pharmacies, and quality labs through technology. of digital health, with the aim of transforming the delivery of integrated health care through home solutions.