A Christchurch man seeking mental health treatment was told to ‘grow some balls’ by someone claiming to be a therapist.
His complaint to the Health and Disability Commissioner (HDC) has now been forwarded to the Department of Health and the police.
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The man had gone to what he thought was a mental health clinic on Buckleys Rd, Linwood, but instead met convicted fraudster Veronica Stuart and her associate Nikora Nitro. The pair – who have run cantilever sex clubs in the past, including at a youth charity – are said to have made highly inappropriate comments to the man, including a sexual advance from Nitro. Nitro has made headlines for its allegedly long history of making false promises to business owners.
On Oct. 20, 2020, Nitro (the receptionist) allegedly asked the customer, who paid $237 and didn’t receive a receipt, “if he wanted to go out into the back room to play,” HDC said on October 20, 2020. April 11, in response to a complaint.
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During the consultation, Stuart allegedly pretended to be a sexual and mental health therapist and told the client to “grow some balls and smoke some weed, it’s all good.”
Stuart was the sole director and clinician at the clinic, 1st Health Limited, according to the business register.
It was incorporated on January 3, 2020 and dissolved on June 24, 2021.
It was listed as a community health center operation.
Thing reported on the 1st Health Limited Clinic when it appeared in 2020.
It listed a ‘Dr Kyle Jones’ as a GP, but the name did not appear on the Medical Council of New Zealand’s register of doctors and he was not known to the Royal New Zealand College of General Practitioners.
The two social workers at the center were listed as Brodie Williams, the former director of bankrupt Christchurch Zone Media Limited, and Stuart.
The client tried to contact the clinic via their website shortly after their consultation, but the website was taken down. He then filed a complaint with the HDC.
The commissioner’s office attempted to contact Stuart as part of its investigation.
She responded using 1st Health’s email address on December 13, 2020 and referred further questions to her attorney’s email: email@example.com.
Stuart said his lawyer was “Lisa Bosnian”.
‘Lisa Bosnian’ was not on the register of the New Zealand Law Society, so the office referred all questions to Stuart.
Stuart quickly denied any wrongdoing and said the claim was “false”.
She claimed she hadn’t seen Nitro (real name Nicholas Kayne Nitro) since 2015.
On April 23, 2020, the office received photos that “appear to show both Mr. Nitro and Ms. Stuart together from December 25, 2020 to February 28, 2021 on Facebook,” the HDC said.
Thing reunited with Stuart on Monday.
She claimed 1st Health was ‘never run by me’ and someone else set up the clinic and worked there – all while posing as her.
“I’ve never been there. Find out.
She then began to verbally abuse this Thing journalist.
A full investigation could not be conducted by HDC due to a lack of evidence, in particular the absence of any clinical records provided by 1st Health, and because it had already ceased operations.
“In turn, this makes it difficult to assess whether the standard of care that 1st Health was able to provide was in fact appropriate,” the finding reads.
The complaint was forwarded to the Ministry of Health and the police.
“Police cannot respond to requests to establish whether specific individuals or organizations are or have been investigated,” a spokesperson said.
The Department of Health has been approached for comment.
There was no person by the name “Lisa Bosnian” on the public register of practicing lawyers, a New Zealand Law Society spokesperson said.
“It is an offense under section 23 of the Solicitors and Conveyors Act 2006 for any person to make a false or misleading statement that they are providing legal services while not being a solicitor .”
Nitro was approached for comment.
His latest business ventures in New Brighton include Hangi House on Shaw Ave and Crema cafe in Brighton Mall. It also advertises a mind, body, and spirit clinic with massages and hair washing, a fashion boutique, a sound salon, and a haka school, among others that are “coming soon.”
Nitro was declared bankrupt in 2018, according to company records.
None of its businesses have food licenses, the city council confirmed on Monday.
“If no license application is received by Wednesday, a non-compliance violation notice will be issued,” said regulatory compliance officer Tracey Weston.
Stuart’s current business dealings are unknown.
Three companies previously registered with it as a director have been removed from the companies register.