Clinic consultation

OIG revisits clinic and finds what appeared to be the same dead rat seen 2 years ago

City inspectors said they found unsanitary conditions and maintenance issues at the Druid Sexual Health Clinic two years after investigating initial complaints about conditions there. In a report released Tuesday, the Baltimore City Inspector General’s office said it investigated reports of unsanitary working conditions and maintenance issues. in December 2020, when he conducted a site visit PDF: Read the OIG report/BCHD response The OIG said it received an anonymous complaint in May 2022 that conditions had not improved . The OIG conducted a follow-up visit on July 14, 2022. While the OIG noted several improvements to the Baltimore City Health Department facility since then, concerns remain regarding rodents, pets , faulty doors, temperature control issues and other general maintenance issues. Other violations include damaged ceiling tiles and an electrical panel room filled with cardboard boxes, posing a fire hazard. This is something that is used every day by the citizens of Baltimore. So if something should have priority, this should be it,” Inspector General Isabel Cumming told 11 News. OIG examined the basement, which serves as a staff break room and supplies storage area, and found a rodent in the basement that appears to be the same dead rodent seen during the visit of December 2020. Additionally, the OIG said it found potential rodent droppings in a hallway and insects throughout the facility. “The big problem, of course, is the rodents and there’s always an infestation,” Cumming told 11 News. In a memo to the OIG, Baltimore City Health Commissioner Dr. Letitia Dzirasa said BCHD worked with the General Services Department to get pest control services into the building to remove old traps and installing new ones. Dzirasa said DGS has confirmed that the service is provided on a monthly basis. Dzirasa wrote in his memo that the contracted janitorial service provider told BCHD that dead rodent removal was not part of their service. Dzirasa wrote that the scope of services has since been revised to address this issue. “We were told they hired a company, but apparently the company didn’t include rodent removal in their cleanup, so that just left it there,” Cumming said. The OIG said it also discovered potential security issues after several entrances appeared unsecured and the building’s cameras’ digital video recorder was not operational. Since the 2020 visit, the BCHD said it would install security cameras on an automated drug dispensing system, called Pyxis, to address inventory discrepancies, but the OIG said it had no saw no cameras in the room during the July 2022 visit. Dzirasa wrote in his memo to OIG that the BCHD addresses potential security issues by repairing the building’s security system, instructing staff to close doors behind him and moving the drugs from the Pyxis room to a secure area. The OIG said it also found general maintenance issues in the women’s washroom and an electrical panel room. Dzirasa wrote in his memo to OIG that BCHD has made service requests for other general maintenance issues. The OIG said it saw progress with the trash can and thermostat, stating in its report, “The thermostat on the Druid SHC seemed to regulate the temperature in the work environment well, and a new fence appears to have reduced The overflowing trash in the facility’s dumpster.”There was a huge temperature issue. It was so bad that some of the medications were going bad, and that was fixed,” Cumming told 11 News. said Maryland Occupational Health and Safety visited the site and issued a citation and penalty notification for certain deficiencies it identified “We have made a good faith effort to meet the reduction requirements and have made significant progress with all quotes. We place the highest priority on responding to these quotes,” Dzirasa wrote. Dzirasa’s memo says they are making good faith efforts to keep moving forward with any issues. “I think she was truthful; however, I think that needs to be more of a priority,” Cumming told 11 News. Arinze Ifekauche, director of communications for BCHD, said in a statement sent Tuesday afternoon to 11 News: “We are aware of the latest report from the OIG and, as with previous reports, we are working to remedy the situation as best we can. problems inside the building. We value the health and safety of our patients and staff and are actively seeking short- and long-term solutions to the issues flagged in the report.

City inspectors said they found unsanitary conditions and maintenance issues at the Druid Sexual Health Clinic two years after investigating initial complaints about conditions there.

In a report released Tuesday, the Baltimore City Inspector General’s office said it investigated reports of unsanitary working conditions and maintenance issues in December 2020, during a visit on the spot.

| PDF: Read the OIG report/BCHD response

The OIG said it received an anonymous complaint in May 2022 that conditions have not improved. The OIG conducted a follow-up visit on July 14, 2022.

While the OIG noted several improvements made to Baltimore City Health Department facilities since then, concerns remain about rodents, pets, faulty doors, temperature control issues, and other issues. general maintenance issues.

Other violations include damaged ceiling tiles and an electrical panel room filled with cardboard boxes, which pose a fire hazard.

“It’s something that is used every day by the citizens of Baltimore. So if something should have priority, this should be it,” Inspector General Isabel Cumming told 11 News.

OIG examined the basement, which serves as a staff break room and supplies storage area, and found a rodent in the basement that appears to be the same dead rodent seen during the visit of December 2020. Additionally, the OIG said it found potential rodent droppings in a hallway and insects throughout the facility.

“The big problem, of course, is the rodents and there’s always an infestation,” Cumming told 11 News.

In a memo to the OIG, Baltimore City Health Commissioner Dr. Letitia Dzirasa said BCHD worked with the General Services Department to get pest control services into the building to remove old traps and installing new ones. Dzirasa said DGS has confirmed that the service is provided on a monthly basis.

Dzirasa wrote in his memo that the contracted janitorial service provider told BCHD that dead rodent removal was not part of their service. Dzirasa wrote that the scope of services has since been revised to address this issue.

“We were told they hired a company, but apparently the company didn’t include rodent removal in their cleanup, so that just left it there,” Cumming said.

The OIG said it also discovered potential security issues after several entrances appeared unsecured and the building’s cameras’ digital video recorder was not operational.

Since the 2020 visit, the BCHD said it would install security cameras on an automated drug dispensing system, called Pyxis, to address inventory discrepancies, but the OIG said it had no saw no cameras in room during July 2022 visit.

Dzirasa wrote in his memo to OIG that the BCHD is addressing potential security issues by fixing the building’s security system, having staff close doors behind them, and moving drugs from the Pyxis room to a secure area.

The OIG said it also found general maintenance issues in the women’s washroom and an electrical panel room.

Dzirasa wrote in his memo to OIG that BCHD has made service requests for other general maintenance issues.

The OIG said it saw progress with the trash cans and the thermostat, saying in its report, “The thermostat on the Druid SHC seemed to regulate the temperature well in the work environment, and a new fence appears to have reduced overflow waste in the establishment’s dumpster.

“There was a huge temperature problem. It was so bad that some of the meds were going bad, and that was fixed,” Cumming told 11 News.

Dzirasa said Maryland Occupational Health and Safety visited the site and issued a citation and penalty notification for some deficiencies it identified.

“We have made a good faith effort to meet the reduction requirements and have made meaningful progress with all citations. We place the highest priority on responding to these citations,” Dzirasa wrote.

Dzirasa’s memo says they are making good faith efforts to keep moving forward with any issues.

“I think she was truthful; however, I think that needs to be more of a priority,” Cumming told 11 News.

Arinze Ifekauche, director of communications for BCHD, said in a statement sent Tuesday afternoon to 11 News: “We are aware of the latest report from the OIG and, as with previous reports, we are working to remedy the situation as best we can. problems inside the building. We value the health and safety of our patients and staff and are actively seeking short- and long-term solutions to the issues flagged in the report.

.