Clinic facilities

Technology allows local clinic to expand free virtual emergency care statewide

(Lackey Virtual Urgent Care)

YORKTOWN — Doctors across the state are volunteering through Lackey Virtual Urgent Care — a program started by the Yorktown-based Lackey Clinic — to provide free medical care to those in need in Virginia.

“Our program is designed to provide easier access to people with immediate needs who don’t have a primary care physician,” said Larry Trumbore, CEO of Lackey Clinic, a free, charitable health care center serving of the uninsured, in a press release.

Anyone in the state of Virginia can book a virtual video appointment online with one of the doctors for an urgent but not life-threatening condition, according to the clinic.

“It’s so rewarding to help patients who really need it,” said Dr Ralph Robertson, who volunteers from his home in Kilmarnock. “Many, when they come to see us, feel desperate because they are in pain and afraid because they cannot imagine how they will find or afford the care they need.

Although the clinic is physically located in Yorktown, technology has allowed it to expand its impact statewide.

“The Lackey Clinic team has implemented a seamless telehealth platform and urgent care process that patients have repeatedly said is easy to understand and use,” said Dr. Sadhana Rajamoorthi , who volunteers from his home in Vienna. “I volunteer on Wednesday mornings, and I will say that is one of my most anticipated times of the week. I love having enough time to talk with patients and really understand their health from a personal point of view. from a holistic perspective.

Physicians also benefit, taking advantage of the flexible schedule offered by volunteering in the program.

“I chose to quit my job as a paid doctor to stay home with my kids when they are both so young,” said Virginia graduate Dr. Margaret Lynch, who volunteers from home. in Washington, DC. “I knew I wanted to find a way to stay involved in clinical medicine.

“Team Lackey has been amazing to work with, the patients are so grateful and I really feel like I made a little difference at the end of each volunteer shift,” she added.

Once a patient has been seen, doctors refer them to the closest clinic in the Virginia network so they can follow up for regular primary care. Lackey Clinic is one of 60 free and charitable clinics in the state that are members of the Virginia Association of Free and Charitable Clinics (VAFCC), which strives to strengthen and promote a robust, high-quality clinic system. , free and charitable.

“Every person deserves access to basic health care services, and Virginia’s network of free and charitable clinics is here to provide accessible and inclusive services to those who cross gaps in the health care system,” said Rufus Phillips. , CEO of VAFCC. “Clinics serve as a safety net for those in need by providing patients with a medical home and a pathway to better health, regardless of their ability to pay.

“It is gratifying to know that the Lackey Virtual Urgent Care model is not a stand-alone telehealth model,” added Dr. Lynch, “and instead we as providers can often serve as bridge to necessary in-person medical care. treatment for these patients.

To book a Lackey Virtual Urgent Care appointment, visit lackeyclinic.org/urgent. For more information on volunteering, visit lackeyclinic.org/volunteer. For more information on the VAFCC, visit vafreeclinics.org.